SmarterSpa+ Privacy Policy

Effective Date: June 20, 2022


ControlOMatic built the SmarterSpa+ app as a Free app. This Service is provided by ControlOMatic at no cost (SmarterSpa+ physical unit sold separately) and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you. Google Analytics for Firebase and Firebase Crashlytics do prompt for in-app permission on first launch and then have a switch in “Settings”, titled “Analytics” that can turn both those services on and off anytime.

Links to privacy policies of third-party service providers used by the app:

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Physical Unit (Sold Separately)

When using this app with the physical SmarterSpa+ unit (sold separately), you can set up the unit to use your local network to check for and to download updates from our Firebase server. The only information collected during that process is the version number of your unit’s software, which is used for the server logic to determine whether or not the unit needs an update and what files to download as the update. This version number is not stored, so it is inherently removed once the update process is complete.

In the case of creating a SmarterSpa+ account and connecting via internet, your unit's functionality data is stored on our Firebase server, along with your email address, used to distinguish between users. This SmarterSpa+ account and its associated data can be deleted at any time from the app.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Data Retention & Deletion

Please refer to the earlier privacy policy links for Google Analytics for Firebase and Firebase Crashlytics for their data retention policies. If you would like your data to be deleted sooner, please use the contact information later in this document to let us know.

We also reserve the right to delete data and accounts that (1) have been disconnected from a SmarterSpa+ unit for over 1 year or (2) have not had a SmarterSpa+ unit connect within 30 days of account creation.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or comments about our Privacy Policy or would like to request to view or to remove any of your data, do not hesitate to contact us at