Category Archives: Troubleshooting

Support for salt water chlorine generators

More on Corrosion and Salt Systems

An letter to the editor of the Service Industry News: It was good to come across your article, basically asking the market for more informed feedback as to the question “Do chlorine generators cause corrosion?” There is no real link to the article, and it may be replaced but for now http://www.serviceindustrynews.net/letters-to-the-editor/ By Timothy S…

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Chlorine Generator Spa Startup, Not Making Enough Chlorine

Spa startup with a saltwater chlorine generator the water is usually replaced to start with fresh water and then salt is added. For a salt concentration of 2000 PPM that is about 1.5 pounds per 100 gallons of water. Then the water should be balanced which entails at a minimum bringing the pH to 7.5…

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Spa Equipment Corrosion – Saltwater

Pool and Spa equipment and metal corrosion problems are usually caused by water balance issues and not saltwater. Water is known as the universal solvent and under the right conditions will slowly dissolve just about anything with or without salt. If the pH,alkalinity and/or hardness are low, your heater and any other metal parts will…

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Removing Scale – Saltwater Chlorine Generators

Self cleaning will help to reduce scale buildup but often isn’t enough to completely keep scale off the titanium plates. Before the buildup starts to short out the plates they should be cleaned. The buildup is a white substance that looks like salt but it is actually calcium or scale. Turn off the unit if possible. Fill…

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RED and GREEN LED’s on at the same time

ControlOMatic’s current saltwater systems all include over current shutdown to protect the power supply and the titanium plates. The purpose is to protect the power supply and ensure the life span of the titanium plates is at least 7000 hours. The salt level should be between 1500 and 2000 PPM and the only corrective action…

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Water Temperature is cold, below 60 f (15.5 c)

If the water temperature is cold remove your saltwater system from the water and keep in a safe place until you will use the spa again. Chlorine generators do not operate efficiently or at all at low temperatures and this may degrade the life span of the titanium plates. Do not operate the chlorine generators…

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Salt indication LED is blue or green but not making enough chlorine

Our chlorine generators should last between 7000 and 10000 hours of chlorine production. As they approach and exceed 7000 hours, you may notice that the chlorine production is dropping and you are increasing the power levels to keep the chlorine in range. This may also be more noticeable if when you installed your spa chlorinator you started with…

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